FAQ

Sico Store primarily serves educational institutions (schools, colleges, universities) and dining facilities (canteens, cafés, banquet halls). Our products are designed to meet the durable, functional needs of high-traffic institutional environments.

We offer practical, durable furniture with a clean, functional aesthetic suitable for educational and dining environments. Our products emphasize sturdy construction, easy maintenance, and space-efficient designs.

Our product range includes:

• Classroom furniture (chairs, tables, storage)
• Canteen/dining furniture (tables, chairs, benches)
• Banquet furniture
• Bistro/café sets
• Storage solutions (bookcases, cupboard, bin storage)
• Educational accessories (chalkboards, book displays)

Yes, all our products are designed specifically for the demands of educational and dining environments. We use durable materials and construction methods to ensure longevity in high-traffic settings.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use industry-standard encryption to protect all payment transactions. We never store your full payment details on our servers.

Yes, we provide detailed invoices with all orders, suitable for school or institutional accounting purposes.

We ship worldwide, excluding some Asian and remote regions. Please contact us if you’re unsure about delivery to your location.

We offer two shipping methods:

1. Standard Shipping (DHL/FedEx): £12.95, 10-15 business days after dispatch
2. Free Economy Shipping (EMS): Free for orders over £50, 15-25 business days after dispatch

We process orders within 1-2 business days after confirmation. You’ll receive a dispatch notification with tracking information when your order ships.

Yes, we can coordinate deliveries to multiple buildings. Please contact us at [email protected] to arrange this service.

Please inform us of any access restrictions at your delivery address when ordering large items. This helps ensure smooth delivery of bulky furniture.

We accept returns within 15 days of delivery, provided items are unused and in original packaging. Contact us at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the item is faulty. We’ll provide a refund once we receive and inspect the returned items.

Please inspect deliveries immediately. Contact us within 48 hours of receiving damaged items, and we’ll arrange replacements at no additional cost.

Yes, we provide special pricing for large institutional orders. Contact our team to discuss your specific requirements.

Absolutely. We understand the importance of timing for educational institutions. Let us know your preferred delivery windows when ordering.

While most items arrive ready to use, some may require basic assembly. Contact us for guidance on assembling classroom tables or storage units.

You can reach our customer service team at:
Email: [email protected]
Address: 62 Hatfield Rd, St Albans, GB CH4B 5RE

Our team understands the unique needs of educational institutions and is ready to assist with your furniture requirements.