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Welcome to Sico Store (www.classroomfurni.com). These Terms and Conditions govern your use of our website and the purchase of our high-quality institutional furniture solutions. Please read them carefully before placing an order.

1. General Information

Sico Store specialises in providing durable furniture solutions for educational institutions and catering services worldwide. Our products include classroom furniture, banquet equipment, storage solutions, and dining furniture designed for institutional use.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to provide accurate and complete information about your institution. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Proper Use

You agree to use our website only for lawful purposes and in accordance with these Terms. Prohibited activities include:

  • Using false or misleading information
  • Interfering with website security
  • Attempting to gain unauthorised access to our systems
  • Using our products for purposes other than their intended institutional use

3. Product and Service Description

3.1 Product Information

We make every effort to display our products as accurately as possible. However, slight variations in colour or finish may occur due to monitor settings and manufacturing processes.

3.2 Custom Products

Custom-made furniture (including specially sized banquet tables and classroom storage units) cannot be returned unless faulty, as these are manufactured to your specific requirements.

3.3 Hygiene Products

Due to hygiene reasons, we cannot accept returns on cushions, mats, and rugs unless they arrive damaged or defective.

4. Order and Payment Terms

4.1 Order Process

All orders are subject to availability and our acceptance. We reserve the right to refuse any order without explanation.

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to material cost changes or currency fluctuations.

4.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and public holidays) from our warehouse in St Albans, UK.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)

Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

Note: We currently do not ship to certain parts of Asia and some remote locations.

5.2 Delivery Times

Delivery times are estimates and may vary during peak periods. We are not liable for delays caused by carriers or customs clearance.

5.3 Delivery Inspection

Inspect all items immediately upon delivery. Report any damage within 48 hours to qualify for replacement at no additional cost.

6. Returns and Refunds

6.1 Return Policy

To be eligible for return:

  • Items must be unused, in original packaging, and in resalable condition
  • Returns must be initiated within 15 days of delivery
  • Original invoice or proof of purchase must be provided

6.2 Return Process

Contact us at [email protected] within 15 days of receiving your order to initiate a return. Our institutional support team will review your request.

6.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. You will receive the full item price minus any original shipping costs (unless the return is due to our error).

6.4 Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise.

7. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Sico Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

8.1 Product Use

Sico Store is not liable for any injury, damage, or loss resulting from improper use of our products. All furniture should be used according to its intended institutional purpose and properly maintained.

8.2 Website Use

We strive to keep our website accurate and available, but we cannot guarantee it will be error-free or uninterrupted. We are not liable for any inconvenience caused by temporary unavailability.

8.3 Force Majeure

We are not liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, strikes, or supplier issues.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with the effective date.

11. Contact Information

For questions about these Terms or our products:

Sico Store
62 Hatfield Rd, St Albans, GB CH4B 5RE
Email: [email protected]